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Support

Check the workflow first

The export instructions explain authorised access and platform-specific modules. For rejected files, consult supported formats and troubleshooting. The synthetic settlement demo lets you test the analyser without sharing a business report.

Contact

Email anuragpandey5957@gmail.com. State whether the issue affects Zomato, Swiggy, the website settlement analyser, licensing or checkout, and include the affected module.

Safe diagnostic information

You may include the page URL, browser version, extension version and a redacted error message. Never send any partner-platform password, OTP, cookie, access or session token, full activation key, unredacted customer information, invoice document or exported ZIP.

Billing

For cancellation, refunds or activation recovery, include the purchase email and Razorpay payment or subscription identifier.

Response time

Support is available Monday to Friday, 10:00–18:00 IST. We normally respond within two business days.